Privacy Policy

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Parent or guardian name
• Email address
• Telephone number
• Information submitted through contact, inquiry, or tour-request forms
• Information you choose to provide about your childcare needs or your child
• Communications you send to Songbird Academy

We may also automatically collect certain technical information when you use our website, such as your IP address, browser and device information, pages visited, referring website or source, and information about how you interact with the site.

How We Use Information

Songbird Academy may use information collected through the website to:

• Respond to questions and inquiries
• Schedule and follow up on tours
• Provide information about Songbird Academy and its programs
• Communicate with prospective and current families
• Operate, maintain, secure, and improve the website
• Understand how visitors find and use the website
• Measure the effectiveness of our advertising and marketing
• Comply with applicable legal obligations

Analytics, Advertising and Cookies

Songbird Academy may use cookies, pixels, tags, and similar technologies to understand website activity, measure advertising performance, and improve our marketing.

These technologies may collect information such as your device or browser type, IP address, pages viewed, actions taken on the website, and the source that referred you to Songbird Academy.

We may use third-party services for website analytics and advertising, including services provided by companies such as Google and Meta, if those technologies are active on the website.

How We Share Information

Songbird Academy does not sell personal information for money.

We may share information with service providers that perform services on our behalf, such as website hosting, website analytics, advertising, communications, form processing, and other technology or business services.

We may also disclose information when required by law, to respond to lawful requests, or when reasonably necessary to protect Songbird Academy, our families, or others.

Children’s Privacy

The Songbird Academy website is intended for parents, guardians, and other adults seeking information about our childcare and preschool programs. It is not intended for children to use independently or to submit personal information about themselves.

Children under 13 should not provide personal information through this website.

If you believe a child under 13 has submitted personal information directly through our website without appropriate parental involvement or consent, please contact us at info@songbirdacademy.com so that we can review the information and take appropriate action.

Information About Your Child

Parents or guardians may voluntarily provide information about their child when communicating with Songbird Academy about enrollment, programs, tours, or childcare needs.

Songbird Academy uses information provided by parents or guardians for the purposes for which it was submitted and for related communications concerning Songbird Academy’s services.

Data Security

Songbird Academy takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, maintaining appropriate business records, fulfilling legal obligations, and resolving disputes.

When information is no longer reasonably necessary, we may delete or anonymize it in accordance with our applicable retention practices.

Your Privacy Choices

You may contact Songbird Academy to:

• Ask questions about personal information you have provided
• Request that information you submitted be corrected or deleted, where appropriate
• Ask to stop receiving marketing communications

You may unsubscribe from marketing emails using the unsubscribe option included in those communications.

You can also control certain cookies and tracking technologies through your browser settings and, where provided, website privacy or cookie controls.

Third-Party Websites

The Songbird Academy website may contain links to third-party websites or services. Songbird Academy is not responsible for the privacy practices of websites or services that we do not operate.

We encourage you to review the privacy policies of those third parties before providing them with personal information.

Changes to This Privacy Policy

Songbird Academy may update this Privacy Policy from time to time to reflect changes in our website, business practices, technologies, or legal requirements.

When we make changes, we will update the Last Updated date at the top of this page.

Contact Us

Questions about this Privacy Policy or Songbird Academy’s privacy practices may be directed to: